User GuideQL SeriesUMAN-QL rev. A February 2004

10QL Series User GuideQL 420 Introduction1 Platen Roller2. Bar Sensor3. Media Rollers4. Rear Media Slot5. Media Support6. “EZ-Peel” Peeler7. Latch8. L

11QL Series User GuideGetting Ready to PrintBatteryInstalling the Battery NOTE: Batteries are shipped uncharged. Remove protectiveshrink-wrap and lab

12QL Series User GuideCharging the BatteryLI 72 Single Battery ChargerRefer to Figure 3. Your battery charger may look slightly dif-ferent from the o

13QL Series User GuideUCLI72-4 Quad ChargerThe UCLI72-4 Quad Charger is designed to charge up to fourQL Series battery packs simultaneously. Batterie

14QL Series User GuideBattery packs which are only partially discharged will takeless time to reach their charged state. Batteries which havereached

15QL Series User GuideCharger SafetyUse care in locating the Quad Charger. Do not place it inlocations where liquids or metallic objects may be dropp

16QL Series User GuideLoading the MediaYou can operate QL Series printers in one of two differentmodes: Tear-Off or Peel-Off. Tear-Off mode allows you

17QL Series User GuideQL 320 Printers1A. Open the printer: Refer to Figure 5a.• Rotate the latch release levers on each side of the printeras shown at

18QL Series User GuideAll models2. Load the media:Loading media from an internal supply. Refer to Figure 6.•Pull the media supports apart, insert the

19QL Series User GuideQL 420 Only2A. Load the media (continued): Loading media from an external supply. Refer to Figure 7.The QL 420 has a loading sl

20QL Series User Guideprint head.3. Close the Media Cover: Refer to Figure 8.• If you plan to use the printer in the tear-off mode, closethe media cov

21QL Series User GuideOperator ControlsQL Series printers are available with one of two possiblecontrol panels. The standard control panel is detaile

22QL Series User Guide•Printers with a wireless QuickLink module installed: arapidly blinking LED indicates normal data transmission.•A steadily lit

23QL Series User GuideLCD Control PanelThe optional LCD control panel has buttons for the poweron/off and media feed functions just as in the standard

24QL Series User GuideThe LCD has a backlighting option which allows viewing ofthe screen in a dark environment, or provides better contrastin a very

25QL Series User GuideExtended LCD FunctionsFunction Default setting Scroll & Select OptionsSensor Type Gap • Bar• GapBaud Rate 19200 • 9600• 1920

26QL Series User GuideVerify the Printer Is WorkingBefore you connect the printer to your computer or portabledata terminal, make sure that the printe

27QL Series User GuideCable Communications CAUTION. The power should be turned off before connectingor disconnecting the communications cable.All QL S

28QL Series User GuideIR CommunicationsPrinters equipped for infrared (IR) communications are iden-tified by a small “IR” logo on the unit’s label. IR

29QL Series User Guide 0336Important Notice:This device is a portable RF printer intendedfor commercial and industrial use in all EU andEFTA member st

3QL Series User GuideTable of ContentsProprietary Statement ... 5Introduction to the QL Series ...

30QL Series User GuideEurope – EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. T

31QL Series User GuideWireless Local Area Network (WLAN) Module Using CF RadioThe following section only applies when the CF (Compact Flash) WLAN modu

32QL Series User GuideEMC requirements for spread-spectrum radio equipment.This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home

33QL Series User GuideQL 320 Wireless Local Area Network (WLAN) Module UsingPCMCIA RadioThe following section only applies when the PCMCIA WLAN module

34QL Series User Guidefrequency band exists in France. When operating this device on Frenchterritory you may only use channels 10 and 11 (2457 and 24

35QL Series User GuideQL 420 Wireless Local Area Network (WLAN) Module UsingPCMCIA RadioThe following section only applies when the PCMCIA WLAN module

36QL Series User Guideterritory you may only use channels 10 and 11 (2457 and 2463 MHz). It isnot allowed to operate this device at any other frequen

37QL Series User GuideFrequency Hopping Wireless Local Area Network (WLAN)Module Using PCMCIA Radio(QL 320 and QL 420 only)The following section only

38QL Series User GuideEurope EU Declaration of ConformityThis device complies with the essential requirements of the R&TTE Directive1999/5/EC. Th

39QL Series User GuideWLAN OverviewQL series printers can be equipped with a radio in the stan-dard PCMCIA footprint using the industry standard 802.1

QL 420 Cleaning... 51Troubleshooting ...

40QL Series User Guideavailable on-line from Zebra’s Web site at:http://www.zebra.com/SD/product_LabelVista.htmQL series printers with an optional mem

41QL Series User GuideUsing the AccessoriesBelt ClipRefer to Figure 14. All QL se-ries printers are equipped with abelt clip as standard. To use:hook

42QL Series User GuideDesk StandRefer to Figure 16. To usethe Desk Stand: Slide theprinter onto the Desk standas shown. The printer’s beltclip will

43QL Series User GuideAdjustable Shoulder StrapRefer to Figure 17. If your printer is equipped for the shoul-der strap option: snap each end of the s

44QL Series User GuideCarrying StrapRefer to Figures 18 and 18a. There are two varieties of carry-ing strap. One of them clips onto the printer’s “D”

45QL Series User GuidePreventive MaintenanceExtending Battery Life• Never expose the battery to direct sunlight or tempera-tures over 104° F (40° C).•

46QL Series User GuideUse the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab toclean the print elements from end to end(the print elem

47QL Series User GuideFigure 19: Cleaning the QL 220PrintheadElementsPeeler BarPlaten surfaceAvoid using alcoholon linerless platensurfaceTear BarLabe

48QL Series User GuideUse the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab toclean the print elements from end to end(the print elem

49QL Series User GuidePrintheadElementsPeeler BarRollersLocated under “EZ-Peel” PeelerlPlaten surfaceAvoid using alcoholon linerless platensurfaceTear

5QL Series User GuideProprietary StatementThis manual contains proprietary information of Zebra Technologies Corporation. It isintended solely for th

50QL Series User GuideAfter every fiverolls of media(or more often,if needed)Use the supplied cleaning pen or 70%isopropyl alcohol on a cotton swab to

51QL Series User GuidePrintheadElementsPeeler Bar RollersPeeler BarorScraperScraper usedon units withlinerless plat-ens only.Platen surfaceAvoid using

52QL Series User GuideTroubleshootingStandard Control PanelIf the printer is not functioning properly, refer to the chart be-low to find the state of

53QL Series User GuideTroubleshooting Topics1. No power• Check that battery is installed properly• Recharge or replace battery as necessary.2. Media d

54QL Series User Guide9. Yellow error light always on, or flashing:• Check that media is loadedand that print head is closedandsecurely latched.10.

55QL Series User GuideTroubleshooting TestsPrinting a Configuration LabelTo print out a listing of the printer’s current configuration fol-low these s

56QL Series User GuideUnit Serial NumberApplication NumberEnd of First ReportPrint Head TestReport appearsonly on units withwireless optionsinstalled.

57QL Series User GuideFlash Memory SizeMaximum Label SizeFiles Loaded inPrinter Memory(will include Pre-scaled or ScalableFonts)Amount of MemoryAvaila

58QL Series User Guide2. Wait 5 seconds.3. Turn the printer ON.Calling Technical SupportIf the printer fails to print the configuration label, or you

59QL Series User GuideSpecifications NOTE.- Printer specifications are subject to change without notice.Printing SpecificationsQL220 QL320 QL420Print

60QL Series User GuideLabel SpecificationsQL220 QL320 QL420Label/Tag Width .63" to 2.12" 1.5" to 3.1" 2" to 4.1" (16 to

61QL Series User GuideFont/Bar Code SpecificationsFive resident scalable and rotatable fonts availablefrom 12-48 pt.Fonts Available Downloadable pre-s

62QL Series User GuideCommunications PortSignalPin# Name Type Description1 RXD input Receive Data2 TXD output Transmit Data3 CTS input Clear To Send f

63QL Series User GuidePhysical/Environmental/Electrical SpecificationsQL 220 QL 320 QL 420Weightw/ battery, 1.1 lbs. (.50 kg. ) 1.65 lbs. (.75 kg. ) 2

64QL Series User GuideFigure 24: QL 220 Overall Dimensions2.96”75.2 mm3.61”91.7 mm7.15”181.6 mm3.57”90.7 mm7.52”191.0 mm

65QL Series User GuideFigure 25: QL 320 Overall Dimensions3.18”[80.7 mm]3.9”[100.2 mm]8.16”[207.4 mm]4.67”[118.7 mm]8.27”[210 mm]

66QL Series User GuideFigure 26: QL 420 Overall Dimensions3.0”[76.2 mm]3.5”[89 mm]7.8” [198.0 mm]6.1”[154.9mm]4.7” [119.3 mm]3.83”[97.3 mm]3.53”[89.

67QL Series User GuideQL Series AccessoriesDescription QL 220 QL 320 QL 420Adjustable shoulder strap •••Carrying Strap •••Protective soft case •••Extr

69QL Series User Guide AppendicesAppendix AInterface CablesPin 1Pin 9DB-9 PinFemale Plug(to P.C.)8 PinMale Plug(to printer)(TXD)(RXD)(RTS)(CTS)(GND)(D

7QL Series User GuideIntroduction to the QL SeriesThank you for choosing one of our Zebra QL Series MobilePrinters. These rugged printers are sure to

70QL Series User Guide AppendicesAppendix AINTERFACE CABLESCable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector NotesCOMPSEEA

71QL Series User Guide Appendices502X BL11757-000 6’/Straight 9 Pin DB 8 Pin DIN w/ intermed serial adapter6110 BL11757-000 6’/Straight 9 Pin DB 8 Pin

72QL Series User Guide AppendicesAppendix AINTERFACE CABLES (continued)Cable Cord Terminal PrinterTerminal Part Number Lgth/Type Connector Connector N

73QL Series User Guide AppendicesAppendix CMaintenance SuppliesIn addition to using quality media provided by Zebra, it isrecommended that the printer

74QL Series User Guide AppendicesProduct SupportWhen calling with a specific problem regarding your printer, please havethe following information on h

75QL Series User GuideIndexAAccessoriesBelt clip 41Carrying Strap 44Desk Stand 42Kickstand 41list of 67Shoulder Strap 43using 41BBattery, charg

76QL Series User GuidePCMCIA WLAN radio, QL 420 35SSafety Precautionsplacement of charger 15while charging batterys 14Software 39SpecificationsFo

77QL Series User GuideD275,286D347,021D389,178D430,199D433,7023,964,6734,019,6764,044,9464,360,7984,369,3614,387,2974,460,1204,496,8314,593,1864,607,1

8QL Series User GuideQL 220 Introduction12345678910111213141 Platen Roller2. Bar Sensor3. Media Support4. Latch5. Latch Release Button6. “D” Ring7. Co

9QL Series User GuideQL 320 Introduction1 Platen Roller2. Bar Sensor3. Media Support4. “EZ-Peel” Peeler5. Latch6. Latch Release Lever7. “D” Rings8. Co